My wife thinks that police officers should be cross trained with social workers so they can understand more of the social and emotional issues that are happening before they go into a situation. Either that or at the very least have a social worker ride along with them. She is a bit biased though!
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I think it has to start before that even. I reckon it is also in the hiring process. It is difficult to become police in Finland - a lot are rejected and there are a lot of aptitude tests to pass.