Ouch ! I hope Kaleb's feeling better and gets well soon !
Sounds like your health service is way better than what we've got around this part of the UK. I just changed my GP after the previous one's response to me going in with serious pain was (after a 30-second visual examination) "It's arthritis. You're getting old, get used to it." Like, thanks for the pain relief, doc.
As for A&E, last time I went there the person before me in the queue asked if I had a packed lunch, and to expect a 5-7 hour wait just to get triaged. I was so angry I walked the whole 3 miles home - I'd done myself a hand injury that was bleeding too much to drive.