The company appears very professional and forward-thinking with a complete and integrated suite of products.
Where are you getting this from? The proposal itself? Edit: Oh, I"ve seen your other comment about the website.
I'm not concerned about the costs, more about the specification that elicited the costs and whether there was an open process that invited other developers to submit. In many ways, 20,000 HBD seems a very low-cost for a service that works.
Hive doesn't appear to ever be very professional when it comes to transparency regarding tenders or costings. I've given up asking and so 20k to partner with this established company who appear to be quite polished and have a seemingly good track record and product in place I thought was reasonable
We're already spending goodness knows how much on an HBD debit card and distriator project, neither of which appear to me, to have too much value for the chain.
I'm just happy if we partner with established companies with an organised vision of where they're going.